Terms & Conditions

Last Updated: May 26, 2026

Welcome to Viva Store (https://vivastore.com.co/). By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms & Conditions. If you do not agree to all of these terms, please do not use this website.

1. General Use and Eligibility

By using this Site, you represent that you are at least 18 years old or the age of majority in your state of residence. You agree to use this website only for lawful purposes and in a respectful manner.

You may not:

  • Use the site for fraudulent activities or identity theft.
  • Attempt to interfere with website security or introduce viruses.
  • Copy, reproduce, or scrape content without prior written permission.
  • Access restricted systems, accounts, or customer data.

2. Product Categories and Disclaimers

We offer a curated selection of products, including Dead Sea mineral cosmetics, health and wellness items, and jewelry.

  • Health & Wellness Disclaimer: Content on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Our health, wellness, and cosmetic products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult with a healthcare professional before starting any new wellness regimen. Discontinue use immediately if irritation or adverse reactions occur.
  • Jewelry and Product Accuracy: We strive to display product descriptions, materials, and colors as accurately as possible. However, actual product appearance, sizing, or colors may vary slightly due to manufacturing updates, natural material variations, or your device’s screen settings.

3. Affiliate Links and Third-Party Websites

Some of the links on this website are affiliate links. This means that if you click on the link and purchase an item from a third-party website, we may receive an affiliate commission at no extra cost to you.

We are not responsible for examining or evaluating the content, accuracy, or business practices of these third-party websites. Any purchases made on external sites are subject entirely to the terms, conditions, and privacy policies of those specific third-party merchants. We are not liable for any harm or damages related to the purchase or use of goods, services, or content made in connection with any third-party websites.

4. Orders and Billing

We reserve the right to refuse, limit, or cancel any order placed directly with us at our sole discretion. Reasons for cancellation include, but are not limited to:

  • Suspected fraud or unauthorized reseller activity.
  • Incorrect pricing or typographical errors.
  • Product unavailability or stock shortages.
  • Violations of these Terms & Conditions.

If we change or cancel an order, we will attempt to notify you via the email provided at the time the order was made.

5. Pricing and Payments

All prices listed on the Site are in U.S. Dollars (USD). Prices and availability are subject to change without notice. You agree to provide current, complete, and accurate purchase and account information for all direct purchases made at our store.

6. Shipping, Taxes, and Customs

For items purchased directly from Viva Store and shipped to the United States:

  • Import Duties: The customer is considered the importer of record and must comply with all laws and regulations of the United States. You are responsible for any import duties, taxes, or customs fees that may apply upon arrival.
  • Shipping Times: Delivery dates provided are estimates and are not guaranteed.

7. Intellectual Property

All content on this website—including text, images, product descriptions, logos, graphics, branding, and design elements—is the exclusive property of Viva Store and is protected by United States and international intellectual property laws. You may not use our intellectual property without express written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Viva Store, its directors, or employees shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our website or the use of our products.

We do not guarantee that our website will be uninterrupted, timely, or error-free. The internet occasionally behaves like a shopping mall held together with tape and optimism, and we cannot be held responsible for technical glitches beyond our control.

9. Dispute Resolution and Class Action Waiver (U.S. Residents)

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS. You and Viva Store agree that any dispute, claim, or controversy arising out of or relating to these Terms, the website, or our products will be settled through binding, individual arbitration rather than in a court of law. You agree to waive your right to participate in a class-action lawsuit or class-wide arbitration.

10. Governing Law

These Terms & Conditions and any separate agreements whereby we provide you products shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to conflicts of law principles.

11. Contact Information

Questions about the Terms & Conditions should be sent to us at:

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